Procedimiento para restablecer acceso temporal a la consola web

1. Go to the TMMS installation directory (..\Program Files..\Trend Micro\Mobile Security\..) then backup the TmDatabase.ini.

2. Open the SQL Management Studio.

3. Create a temporary User similar to the "sa" account.

4. For your case, the temporary Username will be: tmms

5. Set password to: trendmicro

6. Uncheck enforce password policy.

7. In server roles, select sysadmin.

8. Click ok.

9. Go to the installation path of TMMS (..\Program Files..\Trend Micro\..), look for the TmDatabase.ini.

10. We'll be using the temporary credentials tmms (username) and trendmicro (password).

11. Edit TmDatabase.ini; replace username with: !CRYPT!107A2496320ED0547B43B524F0F (which is tmms).

12. Replace the password with: !CRYPT!20DFF2FFF7A2EEDAF90CCBA268DC4B0F17D2D5F4310 (which is trendmicro).

13. Save the TmDatabase.ini.

14. Restart the TMMS service (Start > Run > services.msc and look for Mobile Security Management Module Service).

15. Login into the TMMS server.

16. Go to Administration > Database Settings and change the username and password with the correct username and password.

17. Save the settings and restart the TMMS services. login again to verify.

18. Delete the temporary account "tmms" in SQL