Procedimiento para la instalación de Agente Worry Free Services en iOS

Los dispositivos móviles iOS requieren perfiles e inscripción para la administración. Los administradores deben crear certificados APN para inscribir dispositivos móviles iOS. Si el certificado de APN se revoca o caduca, los dispositivos móviles iOS no se pueden administrar. Todos los dispositivos móviles iOS no administrados deben volver a inscribirse.

Para generar un certificado de notificación push de Apple (APN):

Log on to the WFBS-SVC console.
Click Administration > Mobile Device Enrollment Settings..
Select Upload APNs Certificate..
Download the Trend Micro Certificate Signing Request (CSR).

Create the Apple Push Notification Service (APNs) Certificate from the Apple portal:
1. Go to the Apple Push Certificate Portal.
2. Click Create a Certificate.
3. Upload the signed CSR (CSR_signed_by_TrendMicro.b64) to create the APNs certificate.
4. Download the certificate from the Apple Push Certificates Portal.
Specify the Apple ID used to create the certificate. This ID is required for certificate renewals.
Upload the certificate (MDM_ Trend Micro Incorporated (Ent)_Certificate.pem) downloaded from Apple.
Click Upload APNs Certificate.

Apple Push Notification Service certificate (APNs) has 1 year validity.

To enroll an iOS device:

On the web console go to Security Agents > Add Security Agents > Send Installer Link..

The administrator/user will send an email invite to the intended iOS device.

Tap the install link from the email.

It will check if there is an existing APN certificate. If there is an existing APN certificate, it will open in the Safari browser.

Type the authentication code included on the email.
Click Continue and read the Terms of Use.
Select Accept.
Choose Continue to install the components and click Done once the installation is finished.